So I don’t normally work in our operations office, but this morning I was. Overhearing the various calls coming into the office was interesting – as in the 2 hours I was sat there, we had 3 ADT customers call us all with the same story along the lines of “Hello, I’m unhappy with ADT’s [...]
Competitor
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“Hello, I’m unhappy with ADT. Can you help me?”
2 August 2010, by chris, Competitor, alarm monitoring, monitored alarm system
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Why ADT alarm monitoring service is not very good
28 June 2010, by chris, Competitor, alarm monitoring, monitored alarm system
It’s true to say that not all alarm monitoring is equal. And we’d argue – on strong grounds – that our “interactive alarm monitoring” is far superior to the kind of “call-back alarm monitoring” that companies like ADT install in the UK.
So, given we’re a competitor of theirs, what are our arguments for why AMCO [...] -
ADT or Chubb or Secom or AMCO?
14 January 2010, by chris, Competitor, monitored alarm system
So increasingly AMCO (that’s us) are picking up a lot of business from our competitors – that’s mainly the bigger burglar alarm companies like ADT or Chubb or Secom. It’s nice to be in the position as a relatively small company specialising in monitored alarms, to continually beat our bigger competitors.
And the main reason we [...]

