The following is a quick comparison between standard *call back monitoring* which most of our competitors install, and the AMCO *immediate audio response monitoring* which we install as standard for customers:
| Standard monitored alarm
with “Call back” monitoring |
Advanced AMCO monitored alarm
with “Immediate audio response” monitoring |
|---|---|
| Call back monitoring means that when the alarm is activated the property is called via telephone, and keyholders are informed of the activation by telephone. | Immediate audio response monitoring means that when the alarm is activated our monitoring centre staff can immediately listen and talk into the property via a speaker / microphone unit to check what’s happening. Then depending on the status of the situation can call the keyholders or emergency services (Police, Fire or Ambulance). |
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Compare alarm & monitoring systems
As mentioned, not all monitored alarm systems are the same. The following chart provides a comparison of the different functions of our interactive monitored alarms with other systems. Remember, check the detailed specification of any alarm quote before making a decision. An alarm system is not like a TV or washing machine that one day will be removed, it is like your electricity supply system, it is a fixture within your house:
| Comparative alarm features | AMCO “audio response” monitoring” | Standard “call-back monitoring” | “Bells only alarm” |
|---|---|---|---|
| When the alarm is activated does someone take action immediately? | Yes – Controller listens in to property | Yes – Controller telephones the property | Depends on public response |
| When someone is detected in the property does the controller challenge the person(s) over a loud speaker system? | Yes | No | No |
| Do the controller’s challenges or the sirens normally frighten off intruders? | Yes (with 15 years of 100% success) | No | No |
| When an alarm is activated:-A) Can the controller call the police immediately?B) Does the controller have to telephone the property to get confirmation that it is not a false alarm before any further action can be taken? (i.e action 1 – 2 minutes after activation) | “A” Immediate Action | “B”Action only after making telephone call and/or a confirmation alarm | N/A |
| How many detectors have to be activated before the police are called? | 1 | N/A | N/A |
| In addition to monitoring break-ins, does the system monitor against personal attacks, fire, medical emergencies and power failures? | Yes | Yes | No |
| Does the system provide immediate two-way audio back up for persons when alone in houses or business premises? | Yes | No | No |
| In an alarm emergency situation, does the system:-A) provide hands free communication from anywhere in the property?B) require an individual to pick up a telephone somewhere in the property? | “A”Hands Free | “B”Pick-up phone | N/A |
