AMCO CCTV installation guide

In preparation for having your AMCO CCTV system installed, please read the following notes to make sure you’re prepared for your installation and are fully aware of what’s involved (from a practical perspective).

Paperwork

- Contract: Sign the AMCO Customer agreement (sent to you on email via Docusign)

- Monitoring information: Provide monitoring / key-holder information (click here to fill in secure online form)

N.B. your monitored CCTV system will not work if the above x2 bits of paperwork are not filled in, so please do this promptly to avoid any issues.  If you are installing a non-monitored CCTV system, you're only required to sign the contract part and can ignore the 'monitoring information'.

Equipment

- Equipment positioning: understand where equipment will be going

- Wiring: understand what wiring's involved

- Internet / router access: make sure you have an active broadband connection, a spare ethernet port and all the passwords and settings for your router.

Equipment positioning

On the day of the installation, before the engineer begins the installation process, you are required to agree the position of the various pieces of CCTV equipment with our engineer and sign a ‘installation agreement’ stating that you agree to the equipment positions and wiring routes. 

Key CCTV equipment

 For CCTV, key equipment positioning includes:

- CCTV cameras

- Junction boxes (for wiring CCTV cameras - if necessary)

- DVMR (recording unit)

- Power supplies

- Wiring (see additional note below)

Wiring

All AMCO security systems, including our wireless system, involves the need to wire equipment and run cables in your property.

- Hiding wires: we do our best at all times to hide all wires from sight as much as possible

- Minimising disruption: it is important to acknowledge that running cables in a property can be disruptive, requiring us to drill holes and move objects in your property.

- Minimising issues: it’s also important to acknowledge that issues can occur when cabling a property (e.g. when drilling holes, running cable); our engineers always do their best to minimise issues.

Before starting work, we will always discuss wiring routes with customers, to make sure you’re happy with where wires will be run.

CCTV wiring

    - CCTV cameras: there are two cabling options for CCTV cameras, either 1) using a single CAT5 cable or 2) using 2 cables, a black ‘coax cable’ for carrying the image signal and a white cable to give the camera power.

     - CCTV junction box: It’s important to note that each CCTV camera will have a ‘junction box’ placed close by it, to enable us to connect the camera.  (N.B. in some cases the junction box can be hidden from sight, but in many cases this box will be surface mounted near the camera).  Please discuss the positioning of the junction boxes with your engineer to ensure you’re happy with their positioning.

     - DVR: all wires from the cameras will connect back to the DVR, which is the ‘brains’ of the system, providing the ability to record and store images, and then connect the CCTV to the internet for remote viewing (if required).

     - Network connection: The DVR requires a cable to connect directly to your ‘internet router’, to enable remote viewing.  N.B. there needs to be a spare ethernet port on your router for us to connect into, and we also need access to your router's passwords and settings.