AMCO Security Cooling Off period policy

AMCO offer a 14 day cooling off period for all products and services.  Refunds are made according to the different services / products provided based on the following considerations and calculations:

- Equipment: full equipment refunds are provided covering the cost of the equipment - subject to a removal cost (per details below).

- Equipment installation service / engineer time: in the case of an installation being completed, no refund for engineer equipment installation time is given, as this is a custom service already provided to the customer. In the case that the customer wants equipment removed, additional costs will be charged to the customer according to our standard rates to cover the costs of this engineering time.

- Monitoring service: all monitoring contract costs are refunded, minus the value of the monitoring service already used up to the date of the cancellation.

AMCO Security's cooling off and cancellation policy is designed to abide by the Consumer Contracts Regulations, whilst being fair to our customers.