Is your alarm company NSI or SSAIB registered?
Not every monitored alarm provider carries the same certification - and it directly affects how the police respond if your alarm goes off. Here's what to check.
Two separate certifications - check both
Monitoring centre certification
Covers how the control room that receives your alarm signal actually operates - its procedures, staffing and standards.
Installation certification
Covers how your actual alarm was installed - to what British Standard, with what maintenance schedule, and at what system grade.
A provider can hold one of these without the other. Portable or self-install systems - offered by some newer market entrants, including Verisure - are worth asking about specifically, since a portable alarm isn't always installed and certified the same way as a professionally fitted, hard-wired system.
Type A vs Type B police response
Type A response is based on a Unique Reference Number (URN), issued to alarm systems installed to British Standard by an NSI/SSAIB-certified installer. It gives a confirmed, direct line to police dispatch.
Type B response applies to systems without a URN. Public NPCC (National Police Chiefs' Council) guidance states there is no guarantee of police response to Type B systems, and that any response is likely to be significantly slower.
It's worth asking any provider directly - AMCO included - which type of response your specific policy would get.
Common questions
Read AMCO's own insurance and certification specifications in full.
SSAIB registered
AMCO is certified, so you're covered
Every AMCO installation is SSAIB registered and installed to British Standard - ask us anything about how that protects you.
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