Every AMCO system is designed around the same idea: a real person, listening or watching, who can tell the difference between a false alarm and a genuine emergency - and act on it in seconds. These two stories, both from real AMCO customers, show what that can mean in practice.
How an AMCO alarm saved a Preston man's life
A customer - referred to here as "Mr A" to protect his privacy - suffered a medical emergency at home related to diabetes. During the emergency, a carpet caught fire. AMCO's LiveTalk monitoring picked up the activation from his smoke alarm, and our monitoring team was able to respond and help - preventing what could have been a tragedy.
How an AMCO alarm led to a police arrest
A monitored alarm at a betting shop in Walsall was triggered during a break-in. Because the system was on audio-response LiveTalk monitoring, our monitoring station staff could listen in and confirm in real time that a genuine break-in was taking place - giving police a confirmed-activation report. Officers responded and made an arrest within 5 minutes, with zero financial loss to the business.